Category Archives: Business

Customer-vendor partnerships are the foundation of any business.  One cannot support the other sans a level of trust and confidence, which more often than not is documented in a service agreement or contract.  Typically, the duration of the “agreement” is … Continue reading →

Businesses are demanding an ever-increasing level of customer service support from vendors.  Not surprisingly, businesses also usually expect a decrease in price for enhanced service as a result of current economic forces.  This counter-balanced expectation is far too often simply … Continue reading →

In an effort to reduce costs and improve profits, the down-sizing and out-sourcing of staff throughout business in this country has continued unabated now for years.  With local, state, and federal tax revenues also in the midst of an on-going … Continue reading →

Has your firm built a stairway to succession planning? The comparisons made between business and sports are endless, but one characteristic that both share as a key to consistent, progressive growth is succession planning.  One can also refer to this … Continue reading →

Over the past few weeks, we’ve all witnessed the anger and frustration of people from all walks of life who have organized througout the country in the “Occupy insert-city-name-here” campaigns.  By and large, the mainstream media has portayed these demonstrators … Continue reading →